Our Customer Service Philosophy
We are dedicated to providing our clients with affordable design services, with special attention to customer service and satisfaction.
Our Design Philosophy
Native Design Services believes in designing a website that can be used by your target market. In order to keep your website viewable by the most visitors involves designing for the common denominator - not all your visitors have the latest, faster processors in their computers, nor do they all have ISDN or cable access. In fact, there is still a large majority using older web browsers and 33 to 56k dial-up access, particularly in non-urban areas of the country.
With the newer technologies available in today's PDAs and cell phone text-only browsers, you also want to keep your website viewable to these on-the-go professionals. Did you also know that many people with disabilities also use text-only browsers to surf the Net? Don't narrow your market needlessly by "shutting out" potential visitors by using only high-end animations, plug-ins and high bandwidth pages!
We specialize in creating websites that are truly usable by the people to whom it is targeted. Our special development process incorporates such factors as market usability studies, established design standards, multiple browser compatibility, search engine ranking, World Wide Web Consortium's (W3C) Web Accessibility Initiative web content accessibility guidelines, and much more.
We walk you through the process
Since many of our clients are entrepreneurs and are new to the business world, we do our best to allay any potential fears or concerns during this often-stressful period in your business' launch.
We've explained to many of our clients that "half our job is creation, the other half is education". This is because we pride ourselves on walking our clients through the creative process, explaining why things are done a certain way, what are the industry standards and answering their questions as we go along.
